Skip to Content search facebook instagram pinterest twitter youtube

FAQs

How much does Ravine cost to use?

For most users, Ravine is free.

Here's a quick summary:

  • Watching streams: free (unless an event is ticketed, in which case the event promoter may nominate a cost)
  • Streaming your content to existing events: free
  • Creating your own streams/event and/or accepting tips on your artist page: $8.99/month AUD

For tips during shows, a flat fee of 20% will be deducted to cover credit card processing fees, server and bandwidth costs. It's this small share that allows us to provide our high quality services, without compromising your personal data or selling you out to ad companies, like some other major platforms might do.

When running a ticketed event (coming soon), the cost is $2.50 per ticket + credit card fees (2-3%). This is a flat fee, regardless of how high your ticket price is.

We are able to offer bespoke pricing options for custom event formats on request. Please contact us if you'd like to know more.

All prices quoted on Ravine are in Australian Dollars (AUD).

Do I have to create a user account?

No, you can engage with the site, make donations and watch shows without creating an account.

You'll only need an account if you wish to join chat, create a personal profile page, or buy tickets to a show.

Please note that for users looking to accept high volumes of donations, proof of address and ID will be required.

When will I get my tips?

Payouts of tips made to artists and events will be made within 3 weeks of the date of transaction.

In instances where proof of address or ID are required, failure to provide this may delay payouts.

I made a mistake with a payment, what can I do?

If you wish to amend or cancel a transaction, please contact us directly via email within 14 days of the transaction, and we will assist you in amending or cancelling the transaction.

Where is Ravine based?

Ravine is proudly Australian, based in Adelaide, and servicing the nation!